Important Guidelines For Special Orders & Layaways
Special Order Items: *Special Orders Are Gladly Accepted. Due To The Hand Made Nature Of Many Fine Collectibles, Special Order Items And Some Items On The Site May Not Be In Stock. A Minumum Deposit Of 50% Is Required For Special Order Items. Once Your Order Has Been Placed And Confirmed By The Vendor No Refunds Or Exchanges Will Be Accepted. Although An Estimated Time Frame For Delivery Will Be Given, Delays From Vendors Must Be Taken Into Consideration. As The Above Policy Applies. **ABSOLUTELY NO REFUNDS, RETURNS, OR EXCHANGES ON SPECIAL ORDER MERCHANDISE OR ITEMS IN LAYAWAY. * Layaways Require A 25% Non-Refundable Deposit. I Will Work With You To Customize A Layaway Plan To Suit Your Needs. Payments Can Be Made Via Paypal, Visa, Mastercard, Or Discover, Checks And MO's. Payments Must Be Made At Regular Monthly Intervals Or As Agreed. I Am Not Obligated To Hold Your Selections If One Or More Payments Are Missed. Please Note* Layaways And Special Orders Are Final Sales. If You Decide To Cancel Your Order For Any Reason, (Including Vendor Delay,) Monies For Deposits Will Be Forfeited And Payments Received Will Be Applied For A Store Credit For A Period Of 12 Months From The Date Of The Original Transaction. *In The Unlikely Event Of Damage In Transit You Are Asked To Notify Me Within 5 Business Days To File A Claim With The Shipper. All Dolls Are Inspected Before They Are Shipped And The Utmost Care Is Taken In Assuring Their Journey Is Safe. Please Be Sure Of Your Selection Before You Place Your Order As Most Items Are Limited Editions Or One-Of-A-Kinds, Your Commitment To Your Selection Is Final. If You Have Questions Please Contact Me. link to more info